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Postage & Packing

A standard charge of $10.50 per order applies for all orders, plus delivery charges. Domestic orders are normally sent via Australia post. Bulky items may be sent by freight carrier to keep costs down. In any event, if there is any variation on the delivery charges, we will email you with details of the cost for your approval before shipping.

Large commercial items such as hydrobaths will have delivery charges notified after the order is placed for your approval.

Refunds

In the event that the items that you ordered do not match the description we gave when you placed the order, please contact us for a Return Authorisation, then return the item, in the original, undamaged packaging. We will then process a refund on your credit card, less the postage paid. Orders cancelled before despatch will be refunded in full, unless the item was a special order at your request and we are unable to cancel or return the item to our suppliers .

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